What has broken?
Start with the symptom if you are not sure what failed, or pick the system.
No Heat
Cold house and you do not know what failed. Start here.
No Cooling
House climbing in a heat wave, whatever the equipment is.
Weekend or Holiday
Saturday, Sunday, Thanksgiving, Christmas. What happens when you book.
Furnace Repair
No heat, blowing cold, or shutting itself off after a minute.
AC Repair
No cooling in a heat wave, a dead outdoor unit, or a frozen coil.
Heat Pump Repair
Not heating, not cooling, or iced over and staying that way.
Mini Split Repair
Dead unit, water dripping down the wall, or a blinking error light.
Thermostat
Blank screen, or a screen that works while the system does nothing.
Or pick your city
Honest response-time expectations from our Covington base.
Covington
We’re based right here in Covington — when a neighbor’s heat dies, we’re often minutes away.
Kent
About 15 minutes from our Covington shop — East Hill in less.
Auburn
About 15–20 minutes from our Covington shop.
Maple Valley
About 10 minutes from our Covington shop — practically next door.
Renton
About 20 minutes from our Covington shop; Fairwood side, closer.
Federal Way
About 20–25 minutes from our Covington shop.
Puyallup
About 30 minutes from our Covington shop — South Hill often quicker via 512.
Des Moines
About 25 minutes from our Covington shop.
Enumclaw
About 20–25 minutes from our Covington shop, straight down 169.
Bonney Lake
About 30 minutes from our Covington shop via 410.
Not on the list? Probably still covered.
We serve the greater area around Covington — book it and a tech confirms within 1 business hour.
Book Emergency Service60 seconds online · or call (206) 486-6373
Quick answers
What counts as an HVAC emergency?
No heat when it’s near freezing, no cooling in a heat wave with kids, elderly or health conditions in the home, water actively leaking from equipment, or burning smells from the system. When in doubt, book it — a technician will triage honestly within 1 business hour.
Do you really answer at night?
We answer 24/7. Booking online takes a minute at any hour, and true emergencies get same-day priority dispatch.
What will it cost?
You approve an exact quote before any work begins — day or night. Our emergency cost guide shows typical industry ranges so you know the landscape before we arrive.