What we fix on emergency visits
How fast it moves
- 1
Book online in 60 seconds Or call — we answer 24/7, including nights and weekends.
- 2
A tech reaches out within 1 business hour Real triage from a real technician — and if it can safely wait, we say so honestly.
- 3
Same-day priority to Kent About 15 minutes from our Covington shop — East Hill in less.
Broken in Kent right now?
Book it now — we answer 24/7 and emergencies jump the queue.
Book Emergency Service60 seconds online · or call (206) 486-6373
We know Kent
Kent’s East Hill and Panther Lake neighborhoods are full of 1980s–90s split-levels whose original gas furnaces are on borrowed time — a big share of our winter no-heat calls. Down in the valley, older ramblers mix with newer townhomes adding cooling for the first time.
Why homeowners hand it to us
- You approve the price first. Upfront quote before a single screw turns.
- Same-day service. Book in a minute, hear from a tech within 1 business hour.
- 500+ jobs done by 4.9★ rated, professional technicians.
- Fixed right, guaranteed. If it’s not right, we make it right.
Quick answers
How fast can you reach Kent?
About 15 minutes from our Covington shop — East Hill in less. We answer 24/7, a tech reaches out within 1 business hour of booking, and true emergencies — no heat in a freeze, no cooling in a heat wave — get same-day priority.
Do you charge extra for emergency calls?
Whatever the hour, you see the exact price before any work begins and you approve it first. No meter running, no after-the-fact surprises.
What if it’s a gas smell or CO alarm?
Those two skip us entirely at first: gas smell — leave the house, then call PSE’s gas emergency line. CO alarm — everyone out, call 911. Once you’re safe, we handle the repair side.
More: all service areas · troubleshooting guides · emergency service costs