No heat. CO alarm. Gas smell. Flooding. These can't wait. Neither do we.
Or book online if it can wait a few hours.
Estimated Response Time
Trucks stocked with 200+ parts
Most repairs completed same visit — no waiting for parts to arrive
Real person answers — not a voicemail
Six emergencies we handle every week. If any match — call now.
Furnace or heat pump down. Cold. Kids or elderly family at home. Call us — this is what we built emergency service for.
CO is odorless and deadly. Evacuate. Call 911. Then call us to inspect before anyone re-enters.
Natural gas smells like rotten eggs. No switches. Open windows. Leave. Call PSE (1-888-225-5773), then us for the safety inspection.
Puddle under your air handler or furnace? Clogged condensate, cracked pan, or refrigerant leak. Damages floors, ceilings, the unit.
PNW heat waves push indoor temps dangerous fast. Elderly and young kids most at risk. We prioritize heat-emergency calls.
Burning plastic or electrical smell from your HVAC? Failing motor, overheating part, or wiring fault. Shut it off. Call us.
Not sure if your situation qualifies? Call anyway — we'd rather you call and it turn out to be fine than not call when it matters.
All makes, all models, any hour.
Evacuate, call 911, then call us. We inspect heat exchangers, flues, and combustion systems.
Don't flip switches. Leave, call PSE (1-888-225-5773), then call us for post-clearance inspection.
Infants, elderly, or medical needs in a cold home. This is an immediate dispatch situation.
Shut the system off. Don't run it. We diagnose motor failures, wiring faults, and overheating components.
Covington heat events can push indoor temps dangerously high. We prioritize these calls during summer events.
Uncomfortable but stable. Same-day response, usually within 4–6 hours depending on dispatch queue.
Shut the system off to prevent water damage. We clear clogged drain lines, replace drain pans, and reseal connections.
System went into safety lockout and won't restart. We diagnose fault codes across all major brands and reset properly.
From your call to system back on.
Real person answers. Tell us what's wrong.
Triage. Urgency and right tech assigned.
Nearest tech dispatched immediately.
Tech name, photo, live ETA on your phone.
Trucks stocked with 200+ parts.
Repaired, tested, running before we leave.
No overtime surcharges — nights, weekends, holidays. Same diagnostic rate. Upfront pricing.
"Furnace died at 11pm on Christmas Eve. I called expecting a voicemail. Someone answered immediately, tech was here in under an hour, fixed it by 1am. I don't have words."
"CO alarm went off at 3am. After we got the all-clear from the fire department, I called Next Phase. They came out first thing, found a cracked heat exchanger, and explained everything clearly. Great team."
"AC went out on the hottest day of the year. I have a 90-year-old mother. Next Phase was here in less than two hours. No overtime charge either. Outstanding."
"Water dripping from my air handler at 9pm. Called Next Phase, tech came in two hours, cleared the clogged drain line, checked the whole system. Saved my hardwood floors."
"Called at midnight, got a real person, tech arrived by 1:30am. The fact that the price was the same as a daytime call is remarkable. Next Phase has a customer for life."
"Furnace died at 11pm on Christmas Eve. I called expecting a voicemail. Someone answered immediately, tech was here in under an hour, fixed it by 1am. I don't have words."
"CO alarm went off at 3am. After we got the all-clear from the fire department, I called Next Phase. They came out first thing, found a cracked heat exchanger, and explained everything clearly. Great team."
Real person, every call. 24/7/365.
(425) 648-7887Or book online if your situation can wait a few hours