What usually causes it
How it works when you book
- 1
Book online in 60 seconds Or call. We answer 24/7, including nights and weekends.
- 2
A technician reaches out within 1 business hour Real triage from a real technician. If it can safely wait until morning, we tell you that honestly.
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Same-day priority dispatch True emergencies jump the queue. You see the exact price and approve it before any work starts.
Is this actually an emergency?
A real heat wave with anyone elderly, very young, pregnant or unwell in the house is an emergency and we treat it as one. So is water running out of the indoor unit, or a breaker that trips again the moment you reset it. A system cooling weakly on a mild day can wait for a normal appointment, and we would rather book you in properly than send someone out at 10pm for it.
House getting hot right now?
Book it. We answer 24/7 and heat-wave days fill fast, so earlier is better.
Book Emergency Service60 seconds online · or call (206) 486-6373
Our service areas
We run out of Covington and cover the greater Puget Sound area.
King County
Covington, Kent, Renton, Maple Valley, Auburn, Federal Way, Des Moines, Enumclaw, Bellevue, Issaquah, Sammamish, Bothell
Pierce County
Tacoma, Puyallup, Lakewood, Sumner, Bonney Lake
Snohomish County
Lynnwood, Everett
Not on the list? We cover the greater Puget Sound area around our Covington base. Book it and a technician confirms within 1 business hour.
Why homeowners hand it to us
- You approve the price first. Upfront quote before a single screw turns.
- We answer 24/7. Book in a minute, hear from a technician within 1 business hour.
- 500+ jobs done by 4.9★ rated, professional technicians.
- Fixed right, guaranteed. If it’s not right, we make it right.
Quick answers
Try these four things first. They are free.
One: check the thermostat is set to cool, the temperature is set below the room temperature, and the batteries are fresh. Two: check the breaker for the outdoor unit has not tripped. Three: change the filter, because a blocked one is the single most common cause of weak or no airflow. Four: clear leaves, grass clippings and anything stacked against the outdoor unit so it can breathe.
The indoor coil has frozen into a block of ice. What now?
Switch the cooling off at the thermostat but leave the fan running. That thaws the coil, which usually takes a few hours, and running a frozen system risks damaging the compressor, which is the expensive part. Change the filter while it thaws, and book the visit, because ice means something upstream is wrong.
How do I keep the house bearable until you arrive?
Close blinds and curtains on whichever side the sun is hitting, and keep them closed. Stay on the lowest floor, since heat collects upstairs. Run fans, drink more water than feels necessary, and check on elderly neighbours. If the house becomes genuinely unsafe, King and Pierce counties open cooling centres during heat waves and going to one is the right call.
How fast can someone get here?
We answer 24/7 and real emergencies get same-day priority dispatch. During a heat wave every company in the region is busy, so booking early in the day makes a real difference to which slot you get.
Will I know the price before you start?
Yes. You get the exact price in writing before any work begins, whatever the hour, and nothing happens until you approve it.
Get the cooling back today.
Book the visit. We find what actually failed, tell you the price upfront, and you approve it before anything starts.
Book Emergency Service60 seconds online · or call (206) 486-6373
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