When you can reach us
How it works when you book
- 1
Book online in 60 seconds At any hour, any day. We answer 24/7, weekends and holidays included.
- 2
A technician follows up Within 1 business hour on a working day. A genuine emergency at the weekend does not wait for Monday.
- 3
Same-day priority dispatch True emergencies jump the queue. You see the exact price and approve it before any work starts.
Worth calling tonight, or can it wait until Monday?
Call tonight for no heat in a freeze, no cooling in a heat wave, water running out of the equipment, a burning smell, or a breaker that trips again the moment you reset it. It can usually wait for a normal appointment if the system still works but sounds rough, a room is a few degrees off, or a smart thermostat has lost its schedule. Book it either way and we will tell you honestly which one yours is.
Broken on a weekend?
Book it now. We answer 24/7, and a genuine emergency gets same-day priority.
Book Emergency Service60 seconds online · or call (206) 486-6373
Our service areas
We run out of Covington and cover the greater Puget Sound area.
King County
Covington, Kent, Renton, Maple Valley, Auburn, Federal Way, Des Moines, Enumclaw, Bellevue, Issaquah, Sammamish, Bothell
Pierce County
Tacoma, Puyallup, Lakewood, Sumner, Bonney Lake
Snohomish County
Lynnwood, Everett
Not on the list? We cover the greater Puget Sound area around our Covington base. Book it and a technician confirms within 1 business hour.
Why homeowners hand it to us
- You approve the price first. Upfront quote before a single screw turns.
- We answer 24/7. Book in a minute, hear from a technician within 1 business hour.
- 500+ jobs done by 4.9★ rated, professional technicians.
- Fixed right, guaranteed. If it’s not right, we make it right.
Quick answers
Are you really available at the weekend?
Yes. We answer 24/7, weekends included, and booking online takes about a minute at any hour of the day or night. Genuine emergencies get same-day priority rather than waiting for the next working day.
What about Thanksgiving, Christmas and New Year?
Same answer. Those are the days furnaces seem to pick, and a cold house with family staying is exactly the situation emergency service exists for. Book it and you will be told honestly what the day looks like.
Is it worth booking at 11pm on a Saturday, or should I wait?
Book it. It costs you nothing to put the request in, and it means you are already in the queue rather than starting from scratch in the morning. If what you describe can safely wait, we will say so rather than send someone out.
Will I know the price before you start?
Yes. Whatever the day and whatever the hour, you get the exact price in writing before any work begins, and nothing happens until you approve it.
What can I do while I wait?
Check the thermostat is set correctly with fresh batteries, check the breaker has not tripped, check the switch beside the furnace that looks like a light switch is on, and check the filter. Those four are free and they solve a real share of the calls we get.
Do not wait for Monday.
Book it now. We answer 24/7, and you approve the exact price before any work starts.
Book Emergency Service60 seconds online · or call (206) 486-6373
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