What we fix
Lennox Merit, Elite and Signature heat pumps, and Lennox ductless units.
- Not heating, or cold air in heat mode
- Iced over or stuck in defrost
- Not cooling in summer
- Running nonstop
- Reversing valve and defrost board
- Refrigerant leaks and low charge
Good to know about Lennox
Some parts are Lennox-only
Lennox sells through its own stores, not the regular supply houses. Common parts are easy to get; Lennox-only parts like communicating boards may need ordering. We tell you when and what it costs first.
Lennox ductless is often Samsung
Lennox formed a joint venture with Samsung in 2024, and many Lennox ductless lines since 2025 are Samsung-built. We repair them the same as any ductless system.
Warranty
Registered within 60 days, Merit and Elite carry 10 years of parts coverage; unregistered, 5. Some owners took 3 years of labour coverage instead of extra parts years, so check which you have.
Lennox heat pump down right now?
Book in about a minute. A technician reaches out within 1 business hour, and you approve the price before any work.
Book Lennox Heat Pump Repair60 seconds online · or call (253) 766-4822
How it works
- 1
Book online or call. Tell us it’s a Lennox and what it’s doing. The model number off the label helps.
- 2
A technician reaches out within 1 business hour. We come out, find the fault, and show you what we found.
- 3
You approve the exact price first. Nothing starts until you say go.
Where we repair Lennox heat pumps
From our base in Covington.
King County
Covington, Kent, Renton, Maple Valley, Black Diamond, Auburn, Enumclaw, Federal Way, Des Moines, Pacific, Algona, Burien, SeaTac, Tukwila, Issaquah, Newcastle, Snoqualmie, North Bend, South Seattle
Pierce County
Tacoma, Puyallup, Lakewood, Sumner, Bonney Lake, Lake Tapps, Orting, Buckley, Graham, Spanaway
Not on the list? Book it anyway and a technician confirms within 1 business hour.
Why homeowners call us
- You approve the price first. Exact price upfront, before any work starts.
- We answer 24/7. A technician reaches out within 1 business hour.
- 500+ jobs done by 4.9★ rated technicians. Licensed & insured.
- Fixed right, guaranteed. If it’s not right, we make it right.
Lennox heat pump repair questions
Do I need a Lennox dealer to repair my heat pump?
No. Lennox says any licensed HVAC professional can service it. Only Lennox’s separate extended plan needs a participating Lennox dealer.
My Lennox is iced over. Is it broken?
A light frost that clears every so often is normal defrost. Solid ice that stays usually means low refrigerant, a defrost fault or a fan problem.
Will a Lennox part take longer?
Common parts, no. A Lennox-only part may need to be ordered, and we tell you that upfront.
How much does a heat pump repair cost?
Typical Western Washington heat pump repairs run $150–$800. Industry range, not a quote. Your exact price comes upfront and you approve it first.
Can you come out today?
Same-day service is available. Book online in about a minute and a technician reaches out within 1 business hour.
Get your Lennox heat pump working again.
Same-day service. Exact price upfront, before any work starts.
Book Lennox Heat Pump Repair60 seconds online · or call (253) 766-4822
Next Phase Heating & Cooling is an independent HVAC contractor, not a dealer for Lennox or any other manufacturer. Brand names are used only to identify the equipment we repair.
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Heat pump repair cost · Heat pump not heating · Heat pump frozen · Emergency heat pump repair