The usual suspects
A stuck reversing valve
The mode-flipping valve jams on the heating side — the giveaway is warm air in COOL with everything else running.
Low refrigerant
The same leak that weakened winter heating shows up as feeble summer cooling.
Dirty coils
A grimy outdoor coil can’t dump heat in summer — capacity plummets on the hottest days.
Thermostat or control faults
A wrong O/B wire setting after a thermostat swap literally reverses the modes. More common than you’d think.
Summer-side faults are our daily bread.
Charge, coils and reversing valves — found with gauges, fixed with your price approved first.
Book My Same-Day Visit60 seconds online · or call (206) 486-6373
Worth trying first (5 minutes, free)
- 1
Confirm COOL mode and setpoint below room temperature.
- 2
New thermostat recently? Tell us — the O/B configuration is suspect #1.
- 3
Rinse the outdoor coil gently, power off first.
- 4
Feel the supply air: warmer than the room in COOL mode = reversing valve territory; book it.
Still not working? Then it’s a technician job — and the sooner it’s booked, the sooner the house is comfortable again. Book the visit →
Stop and book a pro if…
- Warm air in COOL mode — don’t keep running it.
- Ice on the lines in summer.
- The unit short-cycles or trips the breaker.
- Hissing at the outdoor unit.
Why homeowners hand it to us
- You approve the price first. Upfront quote before a single screw turns.
- Same-day service. Book in a minute, hear from a tech within 1 business hour.
- 500+ jobs done by 4.9★ rated, professional technicians.
- Fixed right, guaranteed. If it’s not right, we make it right.
Quick answers
Why would only one mode break?
Because heating and cooling share parts but not positions — the reversing valve, check valves and metering devices each have a side. A one-mode failure actually narrows the diagnosis nicely.
Is this worth fixing on an older heat pump?
A valve or charge repair on a 8–12-year unit, usually yes. On older equipment with multiple faults we show you the repair-vs-replace math and let you decide — no pressure either way.
How fast can you come in a heat wave?
Cooling-down calls get priority in the hot weeks. Book online — tech contact within 1 business hour, price upfront.
Done guessing?
August is not the month to sweat it out. Book now — tech contact within 1 business hour.
Book My Same-Day Visit60 seconds online · or call (206) 486-6373
More: all problems · heating service · AC service · 24/7 emergency