Please read these terms carefully before using our services. By engaging Next Phase Heating, Air Conditioning & Electric, you agree to be bound by these terms.
Last Updated: February 17, 2026
By accessing or using nextphaseheating.com, scheduling an appointment, requesting a quote, or engaging any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree with any part of these terms, you must refrain from using our website and services. These Terms constitute a legally binding agreement between you and Next Phase Heating, Air Conditioning & Electric.
You represent and warrant that you are at least 18 years of age and have the legal authority to enter into this agreement. If you are scheduling services on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these terms.
Next Phase Heating, Air Conditioning & Electric provides professional HVAC services to residential and commercial customers in Covington, WA and surrounding areas. Our services include:
The scope of work for each service will be discussed and agreed upon before work begins. We reserve the right to decline service requests outside our area of expertise or service territory.
Appointments may be scheduled by calling (425) 648-7887, emailing [email protected], or through the contact form on our website.
We schedule appointments within arrival windows to account for the variable nature of HVAC service calls. Our technicians will contact you when on their way. Delays may occasionally occur due to prior calls, traffic, or weather conditions.
You agree to ensure safe and reasonable access to the HVAC equipment at the scheduled time. An adult (18+) must be present during the entire service visit. If our technician is unable to access the property or equipment, a trip charge may apply.
We provide written estimates for all services before work begins. Estimates are valid for 30 days. Actual costs may vary if additional issues are discovered; we will obtain your approval before proceeding with any additional work.
Payment is due upon completion of service unless other arrangements have been made in writing. We accept Visa, Mastercard, American Express, Discover, checks, cash, and financing (subject to credit approval).
Invoices not paid within 30 days may be subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend future services for accounts with outstanding balances and to pursue collection of unpaid amounts, including attorney fees.
We stand behind the quality of our work. If a problem arises directly attributable to our workmanship within the warranty period, we will return to correct the issue at no charge. Warranty duration and terms are provided in writing with your service agreement.
HVAC equipment installed by us is covered by the manufacturer's warranty. We will assist in registering your equipment and processing warranty claims on your behalf. Manufacturer warranties are subject to the manufacturer's terms and conditions.
Warranties do not cover damage caused by misuse, neglect, failure to perform recommended maintenance, unauthorized modifications, acts of nature (including power surges, lightning, flooding, or earthquakes), or pre-existing conditions not identified during the initial assessment.
Your satisfaction is our priority. If you are not completely satisfied with our service, please contact us within 48 hours and we will work to resolve the issue promptly.
To the maximum extent permitted by applicable law, Next Phase Heating, Air Conditioning & Electric shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, delays caused by factors beyond our control, or the performance of third-party equipment.
Our total cumulative liability to you for all claims shall not exceed the total amount you paid for the specific service giving rise to the claim. Nothing in these terms limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded by law.
You may cancel or reschedule at no charge with at least 24 hours' notice. Cancellations with less than 24 hours' notice may be subject to a cancellation fee.
Cancellations after equipment has been ordered may be subject to restocking fees. Cancellations after work has commenced will be billed for all labor and materials expended.
Maintenance agreements may be cancelled with 30 days' written notice. Prepaid agreements will be refunded on a prorated basis for unused services, minus any discount received. No refunds for services already rendered.
Contact us at (425) 648-7887 or [email protected].
All content on our website — including text, graphics, logos, images, and software — is the property of Next Phase Heating, Air Conditioning & Electric or its content suppliers and is protected by copyright and intellectual property laws.
The "Next Phase Heating, Air Conditioning & Electric" name, logo, and related marks are trademarks of Next Phase Heating, Air Conditioning & Electric. You may not reproduce, distribute, or create derivative works from any material on our website without our express written consent.
These Terms of Use shall be governed by the laws of the State of Washington. Any legal action arising under these terms shall be brought exclusively in the state or federal courts located in King County, Washington.
In the event of a dispute, we encourage you to contact us first to seek an informal resolution. If we are unable to resolve the matter informally, both parties agree to attempt mediation before pursuing litigation.
We reserve the right to revise these Terms of Use at any time. All changes are effective immediately when posted. We will update the "Last Updated" date when changes are made.
Your continued use of our website or services following revised terms constitutes your acceptance of the changes.
If you have any questions about these Terms of Use, please contact us:
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