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Quick answers about service, maintenance, and pricing.

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General

Company info, service areas, and scheduling

6 questions
King, Snohomish, and Pierce Counties. Covington, Maple Valley, Kent, Auburn, Renton, Federal Way, Black Diamond, Enumclaw, Bonney Lake, and surrounding areas.
Yes. Fully licensed, bonded, and insured in Washington State, with general liability and workers' comp coverage.
Yes — free estimates on new installs and replacements. Call (425) 648-7887 or book online.
Mon–Fri 8am–6pm, Sat 9am–3pm. 24/7 emergency service any day, any hour.
Call (425) 648-7887 or book online. Real person on the phone.
Yes. Flexible financing with monthly payment plans. Ask when you book.

Heating

Furnace care, repairs, and efficiency tips

5 questions
Depends on the filter:
  • 1-inch: every 1–3 months
  • 4-inch pleated: every 4–6 months
  • 5-inch high-efficiency: every 6–12 months

Change sooner if you have pets or allergies.
Most furnaces last 15–20 years. Time to replace if you're seeing frequent repairs, rising bills, or uneven heating. We'll tell you straight whether repair or replace makes more sense.
Sizing depends on square footage, insulation, windows, and climate. We run a Manual J load calculation to size it right — wrong size wastes energy.
Common causes:
  • Thermostat set wrong or sensor failing
  • Pilot light out
  • Dirty filter tripping safety shutoff
  • Duct leaks or disconnections

Still cold? Call us.
A few proven moves:
  • Annual tune-ups keep efficiency up
  • Seal ductwork to stop leaks
  • Smart thermostat for better scheduling
  • Better insulation in attic and walls

Cooling

AC maintenance, repair, and best practices

5 questions
Once a year, ideally in spring before summer hits. Catches small issues before they turn into big repairs.
The DOE recommends 78°F at home, higher when you're out. Every degree up saves about 3% on cooling. A smart thermostat handles it automatically.
Usually one of these:
  • Low refrigerant from a leak
  • Dirty condenser coils
  • Compressor failing
  • Thermostat miscalibrated or wired wrong

Call us for a diagnosis.
15–20 years with regular maintenance. Annual tune-ups and clean filters keep it running.
Rule of thumb: if the repair costs more than 50% of replacement and the unit is 10+ years old, replace it. We'll give you an honest assessment either way.

Heat Pumps

Efficiency, installation types, and savings

4 questions
Yes. Modern cold-climate heat pumps work down to -15°F to -20°F — built for Washington winters. One system heats and cools.
Ducted uses your existing ductwork for whole-home airflow. Ductless mini-splits heat and cool room-by-room — perfect for additions, garages, or homes without ducts.
30–50% lower energy costs versus traditional systems. Heat pumps move heat instead of generating it — way less electricity used.
  • Pro tune-ups spring and fall
  • Filter changes every 1–3 months
  • Outdoor unit clear — keep 2 feet of clearance

Our maintenance plans handle the schedule.

Maintenance

Tune-ups, plans, and preventive care

4 questions
Twice a year — spring for AC, fall for heat. Prevents breakdowns when you need the system most.
Every visit covers:
  • Filter change or clean
  • Coil cleaning — evaporator and condenser
  • Refrigerant level check
  • Electrical connections tightened
  • Thermostat calibrated
  • Safety check with CO testing
Yes:
  • Prevents breakdowns that cost 3–10x a tune-up
  • Extends equipment life 5–10 years
  • Up to 25% better efficiency
  • Keeps your warranty valid
Yes. Priority scheduling, repair discounts, and biannual tune-ups. Contact us for details.

Pricing

Costs, fees, financing, and discounts

4 questions
Depends on system type, home size, and install needs. We give free in-home estimates with upfront pricing. Schedule yours.
Yes — a small one. It's credited toward any repair, so if you go ahead with the work, the diagnostic is free.
Never. You see the full price and approve it before we start work.
Yes. Contact us or call (425) 648-7887 for current discounts.
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Still Have Questions?

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(425) 648-7887
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[email protected]
We respond within 24 hours
Office Hours
Mon-Fri 8am-6pm • Sat 9am-3pm

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