What we fix in Kent
Blowing cool in heat mode
A heat pump delivers gentler heat than a furnace by design. When it is genuinely cold air, the cause is usually charge, defrost or a failed reversing valve.
Running non-stop
Long steady runs are how heat pumps are supposed to work. The question is whether it is keeping up — and whether backup heat is quietly carrying the house.
Frozen outdoor unit
Ice that never clears is a defrost fault, not weather. It is one of the most common winter calls we take on East Hill.
Straight answer on older units
Kent has plenty of heat pumps past fifteen. We quote the repair and say plainly whether it is worth it.
Kent heat pump out?
We are 15 minutes away. Book now, hear from a tech within 1 business hour, and approve the price before a single screw turns.
Book My Same-Day Visit60 seconds online · or call (206) 486-6373
We know Kent
A large share of Kent’s 1970s–90s split-levels on East Hill and around Panther Lake were built with electric furnaces, and through the 2000s a lot of those owners converted to heat pumps to get the running cost down. Those conversion-era units are now the ones we see failing — defrost controls, reversing valves and the original air handlers. Down in the valley and around Scenic Hill the homes run older and tighter, so ductless heat pumps are more common there than ducted ones.
What this usually costs
Most heat pump repairs land in the typical industry range of $150–$800 — a sensor or capacitor at the low end, a reversing valve or compressor at the high end. Your exact price comes upfront and you approve it before any work. See the full breakdown on our heat pump repair costs page.
Typical industry ranges for Western Washington, not a quote — your exact price comes upfront, before any work starts, and you approve it first.
Before you call (5 minutes, free)
- 1
Check the thermostat mode. It needs to be on HEAT with the setpoint above the room. AUTO on a mild day can look like a fault when nothing is wrong.
- 2
Look at the outdoor unit. Light frost is normal in winter. A unit fully encased in ice is not — switch it off and book it before the fan blades bend.
- 3
Replace the filter. A choked filter starves the indoor coil and makes a healthy heat pump behave like a broken one.
- 4
Check the breakers. Heat pumps often have two — one for the outdoor unit, one for the air handler and backup heat. Reset once, never twice.
No change? Then it is a technician job, and the sooner it is booked the sooner the house is comfortable again. Book the visit →
Stop and book a pro if…
- The outdoor unit is encased in ice and not clearing it.
- A burning smell from the indoor unit or the air handler.
- The breaker trips again right after a reset.
- Loud grinding or screeching from the outdoor unit — shut it off.
Why homeowners hand it to us
- You approve the price first. Upfront quote before a single screw turns.
- Same-day service. Book in a minute, hear from a tech within 1 business hour.
- 500+ jobs done by 4.9★ rated, professional technicians.
- Fixed right, guaranteed. If it’s not right, we make it right.
Quick answers
How fast can you reach Kent?
About 15 minutes from our covington shop. Book online and a tech reaches out within 1 business hour — most calls here are handled the same day.
What does heat pump repair cost in Kent?
Most heat pump repairs land in the typical industry range of $150–$800 — a sensor or capacitor at the low end, a reversing valve or compressor at the high end. Your exact price comes upfront and you approve it before any work.
Do you cover all of Kent?
Yes — East Hill, West Hill, Panther Lake, Lake Meridian, Scenic Hill and the valley, plus Covington, Auburn and Renton around it.
Still cold in Kent?
The house only gets colder from here. Book now — same-day service, price upfront.
Book My Same-Day Visit60 seconds online · or call (206) 486-6373
Also in Kent: Furnace repair in Kent · AC repair in Kent
Heat Pump Repair nearby: Covington · Auburn · Maple Valley · Renton · Federal Way · Puyallup · Des Moines · Burien · Tacoma